Frequently-Asked Questions/Support

This is where you will find answers to University Technology Office's Frequently-Asked Questions. The FAQ is intended as a first resource for students, faculty, and staff.

Questions are divided into simple categories: software, hardware, network/systems, policies, and ASURITE self subscription.

Frequently-Asked Questions for Students

Frequently-Asked Questions for Faculty/Staff

Faculty Desktop Support

UTO provides support staff to maintain faculty and staff desktops. This includes operating systems, application software and administrative support packages. Areas of support include Windows XP and MAC OS 10.3 (and higher). Requests for service can be made at http://www.poly.asu.edu/it/helpdesk/.